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Call: (305) 814-4640
Mon. - Fri. 10am - 5pm EST.
TimeToTime, Inc
36 NE. 1st ST. Suite 143
Miami FL 33132 USA
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Return Policy

We offer a twenty day, money back or exchange return policy. If you’ve chosen to customize your watch by adding diamonds to the bezel, case or bracelet we will not purchase the watch back. If you’ve chosen to upgrade dials, whether it’s an original diamond dial or a custom diamond dial, we will buy your watch back. Returns/Exchanges must be made within twenty days after original date of purchase. All returns will be subject to a 9% restocking fee. There are no exceptions. Upon returning the watch we require the package to be shipped UPS/FedEx next day air. The watch must be insured for the full value amount. 

Once we receive the watch, we will reimburse you for the shipping and insurance expenses. In order for you to be reimbursed you must provide us with the shipping receipt. The receipt must be included in the package. We do not offer any returns or exchanges if the item has been altered from its original condition in any way. There are no exceptions.